Most businesses rely on feedback to identify areas of improvement and learn more about customer experience, and rental properties are no different! Property management companies can benefit from tenant feedback by listening to tenant concerns, responding to reviews, and implementing change within their business practices. In the video below, we’ll go over the role of […]
Tag Archives: managing online reviews
04
Dec
Dec
For any business, online reviews play an important role in gaining and keeping clients. The rental property industry is no exception. Outlets such as Google, Angie’s List, and Yelp offer tenants a chance to post both positive and negative feedback for the world to see. Therefore, property managers must be diligent in responding to these […]