HOA Management Company in Philadelphia

Hi my name is Latifah I had a lot of complaints in my home but the property manager always got it done asap he is the best I love this rental company and they work with you

I highly recommend Bay Property Management to anyone looking for a reliable and trustworthy property management company. I’ve had an excellent experience working with my property manager Genevieve Ramos. From start till current day She remains responsive, patient, professional, and always communicates effectively and expeditiously. She’s always quick to address any issues or questions I may have and goes above and beyond to ensure comfort, efficiency, detailed answers and support. I greatly appreciate how helpful Genevieve has been in my time with Bay management group and I highly recommend her. She’s greatly appreciated!

We recently moved from out of state just two weeks ago, and working with Deceane has made the entire process incredibly smooth and stress-free. From the very beginning, they were responsive, prompt, and truly empathetic qualities that can be hard to come by in property management. Before I even arrived with my belongings, Deceane made sure the home was fully prepared and everything was in order. That level of care and attention meant so much during such a major transition. It’s clear they take real pride in their work and genuinely care about the residents they serve. I’m so grateful to have a property manager like Deceane; someone who’s not only great at what they do but also treats people with kindness and professionalism. One Year Update: I’ve been living here for a year now, and I couldn’t be happier with the experience. Deceane has been absolutely phenomenal as a property manager. They are professional, prompt, responsive, and always make sure that any questions or concerns are addressed and taken care of. What I appreciate most is that when something needs attention, Deceane doesn’t just acknowledge it, they actually follow through and make sure it gets handled. Having a property manager who is reliable, communicative, and genuinely attentive makes such a huge difference. After a full year, I can honestly say that Deceane has been one of the best parts of my experience here. I truly appreciate everything they do and would absolutely recommend them to anyone looking for a property manager who actually cares.

Our landlord Enrique was friendly, helpful, and always quick to respond whenever we had questions or problems. He was easy to communicate with and made sure our concerns were addressed promptly. We really appreciated how reliable and attentive he was throughout our time renting from him. We would definitely recommend him to other tenants!

I highly recommend Enrique as a landlord! He has been very responsive and has great communication throughout the moving process. Anytime I’ve had a question or an issue, including dealing with the dryer and pest control, he has been quick to respond and make sure things are taken care of. I really appreciate how easy he is to communicate with and how attentive he is to his tenants’ needs. It has made the moving process and living experience much smoother. Definitely a great landlord and someone I would recommend!

Fast response, Beñas Risa is really exceptional with service provided.

Worked with Bay Property Management Philadelphia earlier this year to move into a home in the Blue Bell / Norristown area. Communication with the property manager was very consistent, home was received in very good shape, and the PM stayed in touch consistently following the move to answer questions, including a small repair (that was known and addressed efficiently). Moving is always stressful, but overall the PM did his best to make this a positive experience, no surprises or incongruity.

My roommate and I had a very stressful moving process when we first started house hunting and trying to find a leasing agent in Philadelphia, especially because the rental market moves so quickly. However, once we secured our unit, our moving process was made significantly easier because of our property manager. Our PM has been a dream to communicate with. He has been extremely communicative about timelines, repairs, and anything else we’ve needed throughout the process. We had a few requests that were supposed to be completed prior to move-in, and when we discovered that one had not been addressed, he immediately stepped in and coordinated between us as tenants and the property owner to make sure everything was squared away. What I appreciate most is that he doesn’t leave us wondering what is happening or when something will be handled. He communicates, follows up, and actually works to resolve issues. Moving into a new home can be stressful enough, so having a property manager who is responsive and proactive has made a huge difference. We’re very happy with our experience so far and appreciate having someone who genuinely makes the process easier.

If going with BPM, you need to ask for Jhonn as your PM! Out of the 3 that I have had over the years, he makes himself stand out. For a simple microwave repair, he reaearched the model, and determined it wouldnt be cost effective to repair. He searched for alternate over the range microwave. Then priced me out coat from different vendors. Lastly, he priced out the cost to repair or replace. Only if all the other PMs went above and beyond like he did. He even responds quickly and follows up in a timely manner.

Our Property Manager, Des, was excellent, professional, responsive, and incredibly helpful throughout the process. She promptly assisted us in resolving an issue with our dryer, and the technician who handled the repair was also outstanding. Thank you for the great service!

I have been working with BMG as the property management team for my rental for the last 8 years. Overall, the experience has been strong. Andre has been my property manager in the team for the last year plus and I have especially enjoyed our partnership. He is quick to respond, keeps me appropriately informed of happenings at the rental, and is available when and as needed.

This has been the best experience by far as a tenant, bay property management has always been easy to deal with!! Any maintenance issues they are very prompt when handling ANY maintenance inside or out, I’ve been living in a huge house for 3 years and I’m sad that I have to leave due to the owners selling the property, if not I would’ve signed another 3 year lease.. I wish bay management much success in the near future.

Risa is my property manager…she has an extremely welcoming approach & she follows up with maintenance request…it’s a pleasure to work with her. Tonya Hancock

Very helpful and responsive team so far! Upon move in, the apartment was very clean and ready for us. The property managers are quick to respond and also check-in later on how things are going.

Risa Benas has been excellent. She has been quick to respond to and remedy any problems I have had, and I look forward to working with her in the future.

I’ve had a great experience working with my Property Manager, AS. He has been extremely responsive, a clear communicator, quick to address issues that arise, and overall extremely professional. I have no doubts that he will continue to support my roommate and I over the next 2 years of our lease. Thank you!

I greatly appreciated how helpful my property manager was in my time with Bay management group. Even though I bugged them with a lot of questions, they were responsive and professional the entire time, start to finish. I highly recommend them to anyone looking to take some pressures off handling rental duties

I couldn’t have asked for a better property manager! My PM is always been on top of everything from day one. He’s incredibly responsive, professional, and thorough! Whenever I have questions or needed anything, he’s been quick to respond and always follows through. It’s such a relief knowing that everything is handled so well and that nothing gets overlooked. He’s made the whole experience smooth and stress-free, and I’m so grateful for all of his hard work. I would highly recommend him to anyone looking for a reliable, knowledgeable, and genuinely caring property manager. Thank you for everything!

I was asked several times to leave a review, which was not always ideal for me, as I prefer to take time to thoughtfully reflect on a service before deciding whether to write one. That said, here is my honest assessment. During the three years I lived at a property managed by BPMG, I especially appreciated my property manager, Genie! She was consistently very timely and responsive, which was extremely helpful. There are, however, some things I would like to note for the sake of honesty. With some maintenance requests, I found that the initial technician sent to address the issue did not always complete the repair thoroughly, requiring additional follow-up. In another instance, based on my own assessment, the repair appeared to have been completed in a way that would likely require further attention in the future. I also did not receive the condominium association’s Rules and Regulations until some months into my lease. This may have been an unintentional oversight due to the speed of the leasing process, as the unit needed to be filled quickly and I was also prepared to move in on short notice. (I had thought the Welcome Packet and other documents were the Rules & Regulations -- but there was apparently a separate, much longer PDF that was missed.) I only became aware of the full rules after receiving notice of a violation that I had not realized was a violation. There were also several practical details that were not clearly explained during the leasing process, including laundry procedures, garbage-disposal rules, parking tags (I had gotten one myself from the Condo office after observing other cars had them), and other building-specific information. I learned these things through other residents. I was also (likely mistakenly) given incorrect information about which building doors my key would open. While an honest mistake, being told that the leasing agent was unsure would have been more helpful. Overall, the leasing process itself was surprisingly quick and smooth, and I appreciated the assistance I received as well as the responsiveness to my questions! One helpful note for prospective tenants regarding the AppFolio platform: transaction fees will apply to each transaction. Be especially careful when choosing between a credit card and a checking account (you would likely want both depending on the size of bill, if your utilities are billed separately). If you accidentally select the wrong payment method, the transaction apparently cannot be corrected or reversed -- even if you contact management immediately. Depending on the type and amount of the payment, this could result in a substantial fee. Overall, grateful for my time at the property. The responsiveness of BPMG goes a long way!

Bay Property Management Group has been professional, responsive, and easy to work with. Communication has been clear throughout the process, and they've answered our questions and handled any maintenance requests promptly. The entire team we've worked with has been courteous and knowledgeable and made the new-to-me landlording experience straightforward and stress-free. I appreciate their attention to detail and would recommend them to anyone looking for reliable property management services.

Eric Jorda has gone above and beyond to provide great service. I have run into a couple of issues as a landlord and he was quick and extremely helpful in getting things resolved.

I’ve had a great experience working with Eric Jorda at Bay Management Group. He has been responsive, professional, and helpful with managing my rental property. Whenever I have a question or concern, Eric gets back to me quickly, keeps me updated, and helps make sure things are handled. As a property owner, I really appreciate having someone who communicates well and stays on top of things, especially when unexpected issues come up. Eric has been easy to work with, patient with my many questions 😊, and I appreciate all of his help. I would definitely recommend working with him!

They’ve been fantastic in managing my rental property. They’ve handled all the maintenance and helped me with the eviction process without any hassle. They’ve taken care of everything.

My PM was so helpful in facilitating my oven replacement. He was a good representative between me and my landlord and was able to help me get this done while I was out of town 10/10 customer service and compassion