HOA Management Company in Philadelphia

Our initial property manager wasn’t very communicative but shortly after we got a new one, Risa B. She has been a breathe of fresh air in what feels like a life of automated services. Risa is quick to respond, checks in, makes sure issues are being solved and friendly while doing it. Couldn’t ask for anything more. We recently had an issue with our toilet, after submitting a request, Risa quickly reached out directly and was able to have our problem solved within a few hours! We were beyond grateful. Thank you Risa, keep up the good work!

My experience has been great so far. The team is very responsive and also proactively communicates which is helpful to know where things stand. Thank you for all the help with managing our properties!

Enrique L. / Property Manager BMG Philly Is the most compassionate and understanding person I dealt with far as HOA .he go outside his job title to meet people issues and questions. My mother in law never had a issue the full term of her stay not to mention the way he cared about her personal being even after her lease was up is amazing and that’s something you can’t teach or buy it has to be in you. ⭐️⭐️⭐️⭐️⭐️

Wonderful and very easy to work with. Had a few unfortunate family issues and property manager Enrique L. BMG Philly was amazing and worked with us. If I could give 20 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I would.

Good jawn. Always ready to get the job done and they are good with availability with scheduling maintenance

Love this company, so understanding and works with you.

Sean is an amazing agent! He’s knowledgable, flexible, genuine, & extremely caring. He made my moving process stress free and this was hands down the best leasing experience I’ve ever had start to finish! From touring, to the offer, to signing, then move in day.. I experienced NO issues. The numbers at signing aligned to what I was initially told, and Sean was very communicative. No hidden fees or bs. I really appreciated Sean’s time & effort spent on me, leading me to move into a fabulous unit. He was beyond accommodating with scheduling a tour, and transparent about the application process which in this rental market is RARE. - After being snubbed by numerous property managers before applying to Bay, it was SO refreshing to feel heard and valued as a prospective tenant. I never once felt rushed or like I was wasting my time by inquiring. The application process was smooth, move in was stress free, and the property is well kept. Not sure what more you could ask for! Thank you Sean, Jelyn, & BMG staff! Couldn’t be happier 😊

We have been with BMG for a few years now. We deal with property managers all the time. BMG has always been pretty good, but recently our account manager switched to Eric Jorda and his service and communication has been top notch, which makes everything so much easier. Shout out to Eric!

I would like to take a moment to recognize my property manager for being so nice, professional, and responsive. She is always pleasant to communicate with and makes sure my questions and concerns are addressed in a timely manner. I truly appreciate her kindness, attentiveness, and willingness to help. It makes a big difference having a property manager who genuinely cares about providing a positive experience for her residents. Thank you for all that you do!

Our new place has been great! We had issues with our washing machine, it was extremely loud. Maintenance was quick to come out and figure out the issue. They were great about communicating with both me and my husband about when and how the issue would be fixed. Its been a great experience so far!

Bay propoerty is a good company. They rented my building, and Enrique L. has been very helpful resolving issues with the tenant.

Kandice S. from BMG is great to work with. I had three separate issues last month (plumbing, electricity and flooring) and all were resolved in a reasonable amount of time. I'd recommend working with Kandice if you have the chance. I always appreciate her texts informing me of the plan of action when it comes to maintenance and scheduling. Update: Working with Risa now who is also very responsive and great at managing maintenance issues.

Hi my name is Latifah I had a lot of complaints in my home but the property manager always got it done asap he is the best I love this rental company and they work with you

I highly recommend Bay Property Management to anyone looking for a reliable and trustworthy property management company. I’ve had an excellent experience working with my property manager Genevieve Ramos. From start till current day She remains responsive, patient, professional, and always communicates effectively and expeditiously. She’s always quick to address any issues or questions I may have and goes above and beyond to ensure comfort, efficiency, detailed answers and support. I greatly appreciate how helpful Genevieve has been in my time with Bay management group and I highly recommend her. She’s greatly appreciated!

We recently moved from out of state just two weeks ago, and working with Deceane has made the entire process incredibly smooth and stress-free. From the very beginning, they were responsive, prompt, and truly empathetic qualities that can be hard to come by in property management. Before I even arrived with my belongings, Deceane made sure the home was fully prepared and everything was in order. That level of care and attention meant so much during such a major transition. It’s clear they take real pride in their work and genuinely care about the residents they serve. I’m so grateful to have a property manager like Deceane; someone who’s not only great at what they do but also treats people with kindness and professionalism. One Year Update: I’ve been living here for a year now, and I couldn’t be happier with the experience. Deceane has been absolutely phenomenal as a property manager. They are professional, prompt, responsive, and always make sure that any questions or concerns are addressed and taken care of. What I appreciate most is that when something needs attention, Deceane doesn’t just acknowledge it, they actually follow through and make sure it gets handled. Having a property manager who is reliable, communicative, and genuinely attentive makes such a huge difference. After a full year, I can honestly say that Deceane has been one of the best parts of my experience here. I truly appreciate everything they do and would absolutely recommend them to anyone looking for a property manager who actually cares.

Our landlord Enrique was friendly, helpful, and always quick to respond whenever we had questions or problems. He was easy to communicate with and made sure our concerns were addressed promptly. We really appreciated how reliable and attentive he was throughout our time renting from him. We would definitely recommend him to other tenants!

I highly recommend Enrique as a landlord! He has been very responsive and has great communication throughout the moving process. Anytime I’ve had a question or an issue, including dealing with the dryer and pest control, he has been quick to respond and make sure things are taken care of. I really appreciate how easy he is to communicate with and how attentive he is to his tenants’ needs. It has made the moving process and living experience much smoother. Definitely a great landlord and someone I would recommend!

Fast response, Beñas Risa is really exceptional with service provided.

Worked with Bay Property Management Philadelphia earlier this year to move into a home in the Blue Bell / Norristown area. Communication with the property manager was very consistent, home was received in very good shape, and the PM stayed in touch consistently following the move to answer questions, including a small repair (that was known and addressed efficiently). Moving is always stressful, but overall the PM did his best to make this a positive experience, no surprises or incongruity.

If going with BPM, you need to ask for Jhonn as your PM! Out of the 3 that I have had over the years, he makes himself stand out. For a simple microwave repair, he reaearched the model, and determined it wouldnt be cost effective to repair. He searched for alternate over the range microwave. Then priced me out coat from different vendors. Lastly, he priced out the cost to repair or replace. Only if all the other PMs went above and beyond like he did. He even responds quickly and follows up in a timely manner.

Our Property Manager, Des, was excellent, professional, responsive, and incredibly helpful throughout the process. She promptly assisted us in resolving an issue with our dryer, and the technician who handled the repair was also outstanding. Thank you for the great service!

I have been working with BMG as the property management team for my rental for the last 8 years. Overall, the experience has been strong. Andre has been my property manager in the team for the last year plus and I have especially enjoyed our partnership. He is quick to respond, keeps me appropriately informed of happenings at the rental, and is available when and as needed.

This has been the best experience by far as a tenant, bay property management has always been easy to deal with!! Any maintenance issues they are very prompt when handling ANY maintenance inside or out, I’ve been living in a huge house for 3 years and I’m sad that I have to leave due to the owners selling the property, if not I would’ve signed another 3 year lease.. I wish bay management much success in the near future.

Risa is my property manager…she has an extremely welcoming approach & she follows up with maintenance request…it’s a pleasure to work with her. Tonya Hancock

Very helpful and responsive team so far! Upon move in, the apartment was very clean and ready for us. The property managers are quick to respond and also check-in later on how things are going.