In Baltimore, Washington DC and Northern Virginia we charge four fees: monthly management of 5% to 8% of collected rent, a tenant placement fee of one month’s rent charged only after a tenant moves in, a lease renewal fee, and a one-time $99 onboarding fee.
In Philadelphia, we also charge four, but not the same four. There is no onboarding fee. Instead, we charge a $199 rental license admin fee because Philadelphia requires an annual rental license, a Commercial Activity License, and a Certificate of Rental Suitability for every tenancy, and we administer all of it. Lease renewals in Philadelphia are 10% of one month’s rent.
In Texas, we charge three: 7% monthly management, a leasing fee of 70% of the first month’s rent, and a lease rrenewal fee of 10% of one month’s rent. No onboarding fee and no admin fee, because Texas has no statewide rental license requirement.
No region pays both the onboarding fee and the admin fee. No matter which market you are in, you don’t need a 20-page contract to figure out what you will pay.
Monthly Management Fee: 5-8% of Collected Rent
Across Baltimore, Philadelphia, Washington, DC, and Northern Virginia, the monthly management fee typically falls between 5% and 8% of collected rent, with a full range of 3% to 10%. Where you land depends on three things: the property’s location, the monthly rent, and how many units you have with us.
In Texas, it is a flat 7%. Not a range to negotiate down from – 7%, quoted the same way to every owner, with reductions available as you add units.
The fee is calculated on rent we collect, not rent that is owed. If a tenant doesn’t pay, we don’t get paid either. We think that is the right way around: it keeps our incentives focused on collecting your rent rather than simply holding the contract.
No management fee is charged while a property sits vacant, in any market.
Tenant Placement Fee: One Month's Rent. 70% of First Month in Texas
The placement fee covers everything involved in filling a vacancy: marketing across the MLS, Zillow, HotPads, and other major rental platforms; running showings; and screening every applicant against consistent criteria in line with local, state, and federal law. Income verification is required for every applicant, with no exceptions.
It is one month’s rent in Baltimore, Philadelphia, Washington, DC, and Northern Virginia, and 70% of the first month’s rent in Texas, where a full month is the market standard.
The timing is the same everywhere. The fee is charged after the tenant takes possession – not when you sign with us, and not while we are marketing. If we do not place a tenant, you do not pay a placement fee.
Lease Renewal Fee: Varies By Region
A renewal fee is charged when an existing tenant signs on for another term. It covers reviewing the tenant’s payment and maintenance history, conducting fresh market research to confirm your rent is still appropriate, preparing the renewal paperwork, and handling the re-registration or re-inspection the jurisdiction requires.
Baltimore charges a flat $299 regardless of the property’s rent. Philadelphia and Texas charge 10% of one month’s rent. Northern Virginia charges 25%. Washington, DC ranges from 10% to 25%.
Each of our offices prices it own market. Renewal fees are among the most variable line items in property management, and what reads as standard in Northern Virginia is not what reads as standard in Philadelphia or Austin. Baltimore is the one market where we charge a flat amount rather than a percentage, so a higher-rent property pays the same as a lower-rent one.
Whatever the number, a renewal is almost always cheaper than a turnover. Our renewal rate is 79%, so most of our owners avoid a placement fee and a vacancy period in any given year, and every one of these renewal fees is a fraction of what simpgle empty month costs.
One-Time Onboarding Fee: $99
In Baltimore, Washington, DC, and Northern Virginia, a one-time $99 onboarding fee applies. It covers setting up your owner account, the initial property assessment, and coordinating the paperwork and service arrangements needed to bring the property under management. If the property already has a tenant, it also covers collecting and reviewing the existing lease, transferring the security deposit, and introducing ourselves to the tenant.
There is no onboarding fee in Philadelphia or in Texas. In Philadelphia, the work that fee covers elsewhere is tied to the licensing process, which instead carries its own admin fee. In Texas, there is no licensing process, so there is nothing to charge for, and getting started costs nothing. The first money that changes hands is the leasing fee, after a tenant has moved in.
Rental Licensing: Handled Everywhere. a $199 Admin Fee in Philadelphia
In most places where we operate, a rental license is required before a property can be legally rented, and the process is simple. Baltimore City and Baltimore County both require a license backed by a passed inspection. Washington, DC requires a Basic Business License with a rental endorsement, plus separate registration with the Rental Accommodations Division. Philadelphia requires an annual rental license, a Commercial Activity License, and a Certificate of Rental Suitability issued for every new tenancy. Properties built before 1978 carry lead certification requirements on top.
We handle most of that process for you. Scheduling the inspection, submitting the application, tracking the expiry date, and renewing on time are all part of management, and in Baltimore, DC, and Northern Virginia, we charge nothing extra to coordinate the process. You pay only the direct fees charged by the issuing agencies.
Philadelphia is the exception. The licensing burden there is heavier than anywhere else we operate and includes three separate registrations, one of which must be reissued for every tenancy, plus an annual renewal cycle. We charge a $199 admin fee to cover the cost of administering the process. That is our fee for the work; any fees charged by the City of Philadelphia itself are separate and are passed through at cost.
What We Don’t Charge
No management fees while your property is vacant. No markup on maintenance or repair invoices. You pay what we pay. No eviction service fee. If a filing becomes necessary, we handle it, and only the court’s filing costs apply. No statement, portal, or technology fees. No onboarding fee in Philadelphia or Texas. No rental license admin fee outside Philadelphia.
Four fees in most of our markets, three in Texas, and nothing hidden behind them.
We believe having only four fees makes things very easy and transparent for our customers and clients. You do not have to read through a 20-page contract to understand what fees you will and will not be charged.
Prices and fees are subject to change at any time.