At Bay Property Management Group, we are property management professionals focused on customer service. Furthermore, our goal is to make property ownership both a pleasurable and profitable experience for our clients. We know that our success is due to our incredible team members. Thus, each contributes something special to our property management company.
Therefore, we are initiating our Employee Spotlight initiative. This helps you get to know more about our talented employees and how their unique backgrounds keep us a “cut above the rest.” Today, we are proud to introduce Ruth Zwick, Office Administrator for Bay Property Management Group Laurel. Read on to discover all about Ruth, her professional background, and what she enjoys most about working here at BMG.
Meet Ruth Zwick, Office Administrator
Ruth is a 2019 graduate of the University of Minnesota, Twin Cities, with a BA in Italian Studies. She also has minors in English Literature and Teaching English as a Second Language (TESL). Her property management experience began several years ago when she worked as a leasing agent in Minneapolis. After relocating to Maryland, Ruth took a position as a legal assistant at a small law firm in Baltimore. After outgrowing that role, she made the leap back to property management. Her passion and enthusiasm for the housing industry led to her current position as the Office Administrator at Bay Property Management Group.
A Day in the Life of the Office Administrator
Ruth’s primary role as the Office Administrator is to oversee all administrative needs in our Laurel, MD Office. Working directly with the property management team, Ruth helps ensure compliance in several jurisdictions across Southern Maryland and Washington DC. During a typical day, Ruth interacts with tenants, owners, other staff, and vendors with the goal of providing excellent customer service. Typically, you will find her following up on emails, processing rental license applications, and helping train other administrative employees. On occasion, Ruth also acts as a representative of BMG in court hearings or ongoing legal matters. When asked what her favorite part of her job was, Ruth responded –
“My favorite part of the job is being a part of such an awesome team! I love problem-solving and take a lot of joy in working with the property management team to help our owners navigate the licensing process and other bureaucratic processes.”
Why Ruth Loves Bay Property Management Group
According to Ruth, what sets Bay Property Management Group apart is the people. BMG is full of people who genuinely care about doing an excellent job for every customer and are committed to growth and improvement. Therefore, it is imperative to have a dedicated team that can keep up with changing laws, real estate trends, and technological advances in a constantly evolving industry. Her best piece of advice for those considering this field is a focus on accuracy. Specifically, in Ruth’s daily tasks, it is crucial to keep detailed and accurate records. In addition, maintaining an open line of communication (especially with government officials) is key to expediting processes that are already quite time-consuming and detail-oriented.
Getting to Know Ruth Outside of the Office
- When not in the office, what do you like to do? – In my own time, I enjoy museums and art, parks and gardens, good food, textiles, interior design, and spending time with my family and friends!
- What are three words to describe yourself? – Analytical, Gregarious, and a Philomath
- Do you have a favorite movie? – Howl’s Moving Castle or Amelie
- Name something from your bucket list – Learn a third language
- If you could learn to do anything, what would it be? – If I could learn to do anything, I would learn more general contracting skills! I love old buildings and would love to be able to renovate/restore them myself. I greatly admire people who work with their hands.
- Describe your dream vacation – A trip back to Italy with my family to spend time in some of the many beautiful cities and coastal towns, enjoy delicious food, and visit with friends I made while studying at the University of Bologna.
Bay Property Management Group Laurel is a full-service property management company here to help you with all your residential and multi-family property needs. Our business is strictly property management, so our specialization enables us to serve you better. Contact BMG today to learn more about our property management services and speak to one of our fantastic employees like Ruth.