Where We Started and Where We’re Going
BMG: From Humble Beginnings to a Booming Property Management Company
Bay Property Management Group started with humble beginnings in August of 2009 from the Freeze family basement. Through hard work and diligent and persistent follow-up helped to move this start-up out of the basement and on to become one of the fastest growing property management companies in the US.
In 2012, Patrick hired his first employee, Naomi Alfred, and shortly thereafter, they moved to their first official office in Fells Point, Baltimore. Over the next few years, BMG saw steady growth and expansion of the team to include additional property managers, leasing agents, maintenance technicians and accounting personnel. Our second location in Laurel, MD opened in April 2015, when Patrick promoted our then Leasing Manager, Nicholas Stone to open and run the new office. The Laurel office has been steadily growing since; expanding operations, unit count, and team members.
2016 was a year of tremendous growth for BMG. Our team expanded rapidly, and we quickly outgrew our office. We expanded to an additional office in January 2016 and by September of the same year, we needed a third office to accommodate our team. This rapid expansion resulted in the creation of new policies and procedures as well as new management positions within the company. Tony Cook moved out of accounting and into the newly created role of Chief Operating Officer. The addition of multiple property managers also created a need for a Director of Property Management and we were pleased to promote Chelsea Lewis to that role.
During the rapid period of growth in our Baltimore office, Patrick worked with and promoted Dana Anderson from Director of Business Development to President of our brand-new Philadelphia office. In January 2018, the entire Baltimore team moved to our current location in Mt. Vernon, Baltimore. This office currently serves as the base for our Baltimore team as well as the corporate address for all operations.
Fast forward to January of 2020, Nick Stone and the Laurel team expanded their territory into the Washington DC market. Another big change for 2020 occurred when BMG decided to ditch our outside marketing company and bring our marketing in-house. This created new opportunities for growth within the company. Nichole Shahverdi built a marketing team from the ground up by promoting & training existing team members and adding to our team with international assistants.
Our newest addition is our Northern Virginia office which was acquired in December of 2020. This acquisition came through the purchase of an existing property management company – Professional Property Management of Northern Virginia. Many of the employees working in the NOVA office came to us from PPM and we were pleased to welcome them aboard.
As of today, our company has four hub offices: Baltimore, Laurel, Philadelphia, and Northern Virginia. Collectively, we manage over 5500 units and employ 190 team members. Almost all (except for one) of the management roles in our company are filled by promotions within the company. We believe in rewarding hard work and dedication and always look internally for promotions.
As we look to the future, BMG has big plans for 2023! We plan to offer an expanded in-house employee training program as well as outside educational opportunities for those with who exemplify outstanding commitment and drive to succeed. We will also implement additional bonus and contest opportunities to boost employee engagement and morale. Our new monthly employee newsletter will serve to bridge the gap in communication across all offices, offering insight into the company and spotlighting the many successes and rock stars on our team. Look to see new offices and markets on the horizon which means more opportunities for growth and advancement for both US and international team members.