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Frequently Asked Questions by Tenants

When should I give my notice to vacate the property?

It is important to refer to your lease for the specific terms, however, most leases require a minimum 60 day notice.

When do I have to notify the property manager in regards to renewing my lease?

Notify Bay Management Group in writing at least 60 days prior to your lease ending to let us know whether or not you plan to renew your lease. If you do not renew, your security deposit will be returned to you within 45 days of your lease expiration.

Are pets allowed in any of the Bay Management properties?

Some rental properties are pet friendly. If you already own a pet, this should be indicated on your lease. If you plan on getting a pet, please let us know before you do so. A pet fee may be required.

What if I’m locked out of the property or lose my keys?

If you are locked out of your Baltimore City, Baltimore County or Harford County rental property, please call our emergency number at 443-615-1703.

In case of an emergency maintenance issue, who do I contact?

For a gas leak or no electricity, please call BG&E at 410-685-0123. If you have a water leak, please shut off the main water valve to the house or the closest valve to the leak and call the office at 443-615-1703. If it is after business hours the call will be forwarded to one of our property managers.

Who do I contact for general maintenance issues and repairs?

For repairs or maintenance, please call or email your property manager. Please include your name, address, phone number and a detailed description of the issue. Once we are aware of the problem, we will contact you to schedule a maintenance visit. Only emergency maintenance issues will be addressed after normal business hours.

When is rent due and is there a late fee?

Rent is due on the first of every month. If rent is paid after the fifth day of the month, a late fee of 5% of the monthly rent is assessed. Any check that does not clear the bank will be subject to a $25.00 fee plus any charges incurred from the bank.

How much is required for a security deposit?

Every one of our properties requires a security deposit. The security deposit is one to two month’s rent depending on applicant’s credit.

What is the rental application process and is there a fee ?

After you submit a rental application, Bay Management Group checks your work history, rental history, criminal background, and credit score. This process usually takes one business day, depending on the information provided. There is a $40.00 nonrefundable rental application fee per adult on lease.

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Bay Management Group has been absolutely wonderful. Since day one they have been there to answer all of my questions and address my needs. They respond within 24 hours to my emails, calls and maintenance requests even on the weekends.

Kaylin G. July 5, 2016