One of the most important factors tenants must consider when selecting a home to lease is the ability of the landlord to provide prompt, professional services.

Bay Management Group has set a new standard in the industry for promptness and reliability.

We work around the clock to maintain that standard and to be the top property manager in the region. Our goal is to provide you with a clean, functional residence. We attain that goal through employees who are well trained in residential services. One of our managers is on call 24 hours a day, seven days a week to handle emergencies.

In addition, all tenants’ security deposits are kept in a separate FDIC-insured bank account for refunding back to you at the completion of your lease.

We understand your rights as a resident under state law. We will always respect your privacy and coordinate with you in scheduling the best time for maintenance repair.

Tenant FAQs

Baltimore Tenant FAQs

When should I give my notice to vacate the property?

It is important to refer to your lease for the specific terms, however, most leases require a minimum 60 day notice.

When do I have to notify the property manager in regards to renewing my lease?

Notify Bay Management Group in writing at least 60 days prior to your lease ending to let us know whether or not you plan to renew your lease. If you do not renew, your security deposit will be returned to you within 45 days of your lease expiration.

Are pets allowed in any of the Bay Management properties?

Some rental properties are pet friendly. If you already own a pet, this should be indicated on your lease. If you plan on getting a pet, please let us know before you do so. A pet fee may be required.

What if I’m locked out of the property or lose my keys?

If you are locked out of your Baltimore City, Baltimore County or Harford County rental property, please call our emergency number at (443) 615-1703.

In case of an emergency maintenance issue, who do I contact?

For a gas leak or no electricity, please call BG&E at (410) 685-0123. If you have a water leak, please shut off the main water valve to the house or the closest valve to the leak and call the office at (443) 615-1703. If it is after business hours the call will be forwarded to one of our property managers.

Who do I contact for general maintenance issues and repairs?

For repairs or maintenance, please call or email your property manager. Please include your name, address, phone number and a detailed description of the issue. Once we are aware of the problem, we will contact you to schedule a maintenance visit. Only emergency maintenance issues will be addressed after normal business hours.

When is rent due and is there a late fee?

Rent is due on the first of every month. If rent is paid after the fifth day of the month, a late fee of 5% of the monthly rent is assessed. Any check that does not clear the bank will be subject to a $25.00 fee plus any charges incurred from the bank.

How much is required for a security deposit?

Every one of our properties requires a security deposit. The security deposit is one to two month’s rent depending on applicant’s credit.

What is the rental application process and is there a fee ?

After you submit a rental application, Bay Management Group checks your work history, rental history, criminal background, and credit score. This process usually takes one business day, depending on the information provided. There is a $40.00 nonrefundable rental application fee per adult on lease.

Laurel Tenant FAQs

When should I give my notice to vacate the property?

It is important to refer to your lease for the specific terms, however, most leases require a minimum 60 day notice.

When do I have to notify the property manager in regards to renewing my lease?

Notify Bay Management Group in writing at least 60 days prior to your lease ending to let us know whether or not you plan to renew your lease. If you do not renew, your security deposit will be returned to you within 45 days of your lease expiration.

Are pets allowed in any of the Bay Management properties?

Some rental properties are pet friendly. If you already own a pet, this should be indicated on your lease. If you plan on getting a pet, please let us know before you do so. A pet fee may be required.

What if I’m locked out of the property or lose my keys?

If you are locked out of your Baltimore City, Baltimore County or Hartford County rental property, please call our emergency number at (443) 615-1703.

In case of an emergency maintenance issue, who do I contact?

For a gas leak or no electricity, please call BG&E at (410) 685-0123. If you have a water leak, please shut off the main water valve to the house or the closest valve to the leak and call the office at (443) 615-1703. If it is after business hours the call will be forwarded to one of our property managers.

Who do I contact for general maintenance issues and repairs?

For repairs or maintenance, please call or email your property manager. Please include your name, address, phone number and a detailed description of the issue. Once we are aware of the problem, we will contact you to schedule a maintenance visit. Only emergency maintenance issues will be addressed after normal business hours.

When is rent due and is there a late fee?

Rent is due on the first of every month. If rent is paid after the fifth day of the month, a late fee of 5% of the monthly rent is assessed. Any check that does not clear the bank will be subject to a $25.00 fee plus any charges incurred from the bank.

How much is required for a security deposit?

Every one of our properties requires a security deposit. The security deposit is one to two month’s rent depending on applicant’s credit.

What is the rental application process and is there a fee ?

After you submit a rental application, Bay Management Group checks your work history, rental history, criminal background, and credit score. This process usually takes one business day, depending on the information provided. There is a $40.00 nonrefundable rental application fee per adult on lease.

Philadelphia Tenant FAQs

When should I give my notice to vacate the property?

It is important to refer to your lease for the specific terms, however, most leases require a minimum 60 day notice.

When do I have to notify the property manager in regards to renewing my lease?

Notify Bay Management Group in writing at least 60 days prior to your lease ending to let us know whether or not you plan to renew your lease. If you do not renew, your security deposit will be returned to you within 45 days of your lease expiration.

Are pets allowed in any of the Bay Management properties?

Some rental properties are pet friendly. If you already own a pet, this should be indicated on your lease. If you plan on getting a pet, please let us know before you do so. A pet fee may be required.

What if I’m locked out of the property or lose my keys?

If you are locked out of your Baltimore City, Baltimore County or Harford County rental property, please call our emergency number at (443) 615-1703.

In case of an emergency maintenance issue, who do I contact?

For a gas leak or no electricity, please call BG&E at (410) 685-0123. If you have a water leak, please shut off the main water valve to the house or the closest valve to the leak and call the office at (443) 615-1703. If it is after business hours the call will be forwarded to one of our property managers.

Who do I contact for general maintenance issues and repairs?

For repairs or maintenance, please call or email your property manager. Please include your name, address, phone number and a detailed description of the issue. Once we are aware of the problem, we will contact you to schedule a maintenance visit. Only emergency maintenance issues will be addressed after normal business hours.

When is rent due and is there a late fee?

Rent is due on the first of every month. If rent is paid after the fifth day of the month, a late fee of 5% of the monthly rent is assessed. Any check that does not clear the bank will be subject to a $25.00 fee plus any charges incurred from the bank.

How much is required for a security deposit?

Every one of our properties requires a security deposit. The security deposit is one to two month’s rent depending on applicant’s credit.

What is the rental application process and is there a fee ?

After you submit a rental application, Bay Management Group checks your work history, rental history, criminal background, and credit score. This process usually takes one business day, depending on the information provided. There is a $40.00 nonrefundable rental application fee per adult on lease.