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How to Find Reliable Property Managers for Your Team

When it comes to property management, there will likely be a point where you need more employees to help with the workload. Whether you’re taking on more properties and need more hands on deck or you struggle with a high employee turnover rate, it’s important to know how to find reliable property managers. Today, we’ll review how many property managers your company needs, when to hire more, and how to choose reliable managers for your team. 

Contents of This Article: 

How Many Property Managers Does Your Company Need?

When it comes to how many employees your Philadelphia rental property management company needs, there are several things to consider. For starters, you’ll want to consider what type of services you’ll offer. Additionally, how many properties can you take on and manage? If you’re in charge of hiring employees for your team, here are some questions to ask yourself.

  • How many properties do we plan to manage?
  • What type of properties are they? (Residential, commercial, mixed-use, etc.) 
  • How close together are the properties we’re managing?
  • What types of services do our property owners expect?
  • How many properties can one manager handle?

Each company is different, but generally, one property manager can oversee anywhere from 100 to 150 units. So, if you plan on managing 500+ units, you’ll need at least 3 to 5 employees.

However, it ultimately depends on the type of properties, their experience, and how comfortable they are with their workload. That said, it’s crucial to know when to hire more property managers so you can avoid employee burnout.  

When to Hire More Property Managers

There are a few signs to watch for that’ll tell you when it’s time to hire more property managers. For instance, if your team is stressed and overextended, it’s important to re-evaluate each person’s workload. If they’re doing too much and are reaching the point of burnout, it’s time to hire more help. 

On the other hand, if you’re expanding the number of properties you manage, hiring more staff can be helpful. Ultimately, each property must get the attention it needs. If you’re receiving more complaints from tenants or property owners for slow response times or unresolved issues, it could be due to a staffing issue. 

Action Plan for Hiring More Managers

If your company is experiencing inefficiencies or issues with the amount of work being done compared to employees, it’s time to assess each person’s current workload. Once you determine where you’re lacking, define the roles and responsibilities of new hires to address specific gaps or needs for the company. Then, hire more employees accordingly. 

How to Choose Reliable Property Managers

You don’t want to hire just anyone to work for your property management company. Identifying and seeking qualified, reliable property managers who will positively impact your business is important. As such, you’ll want to have a thorough hiring process to help you select the best candidates. Here are some of the steps to take. 

  1. Define the Role and Expectations
  2. Conduct a Thorough Hiring Process
  3. Verify Their Credentials and Contact References
  4. Assess Their Skills
  5. Look for Red Flags
  6. Offer Competitive Pay and Benefits
  7. Create a Positive Work Environment

Define the Role and Expectations

When posting about an open position for your property management company online, potential candidates must know what they’re applying for. So, in your listing or during your first communication with a prospective employee, clearly define what you expect from them. For instance, specify the necessary qualifications they’ll need to have, whether it’s relevant experience, certifications, or certain skills like knowledge of property management software. 

Conduct a Thorough Hiring Process

Your hiring process matters if you only want the best employees working for you. Like stated above, it starts with your job posting. Make sure it’s detailed, highlighting important information like key responsibilities, qualifications, and job benefits. 

Then, once you start receiving resumes and cover letters, it’s crucial to look through them carefully. Look for relevant experience, specialized training or certifications, and job consistency. Next comes the interview process, where you’ll want to talk with them face-to-face, whether it’s in person or over Zoom. This can help you gauge their interest and get to know them on a more personal level. 

Verify Their Credentials and Contact References

If your state or property management company requires property managers to be licensed and certified, it’s important to make sure your prospective employee has the right qualificaitons. You’ll also want to run a background check and contact their references to help eliminate red flags. 

Assess Their Skills

During an in-person interview, asking questions is important to assess the prospective employee’s fit with the company’s culture. Additionally, you’ll want to look at their skills and what they can bring to the team. It’s important that they’re proficient with the property management software you use or they can learn it quickly. 

Look for Red Flags

During the hiring process, watch out for any red flags. For instance, a history of short-term positions or gaps in their resume could indicate unreliability or inconsistency. During the interview process, ask them about the gaps or inconsistencies and see if they can explain them. That said, unclear communication during the interview process can be another warning sign. 

Offer Competitive Pay and Benefits

If you want to hire reliable property managers, you’ll want to offer competitive pay and company benefits. Your compensation package should be similar to that of other companies in the property management space. Additionally, you might find more reliable candidates if you include benefits like health insurance or retirement plans. 

Create a Positive Work Environment

Finally, the work environment your property management company has is crucial to finding qualified candidates. Your property managers want to feel valued and supported by their colleagues. So, make sure you emphasize open communication between employees, and regularly acknowledge their achievements and hard work within the company. 

Count On Our Reliable Property Managers at BMG

Are you a property owner looking for a team of reliable property managers? Bay Property Management Group is here for you! Our experienced team of professionals manages over 6,000 units throughout Pennsylvania, Maryland, Northern Virginia, and Washington D.C. 

Whether you need someone trustworthy to market your properties, find qualified tenants, collect payments, or perform maintenance, we’ve got it covered. Contact BMG today to learn more about how we can help your rental business succeed.