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What are Property Management Companies Responsible For?

Owning rental properties is one thing, but managing them is another battle. Managing properties, tenants, and their needs takes a lot of time and commitment. That’s why many busy property owners hire property management companies to help them with the day-to-day tasks of owning rentals. In today’s article, we’ll go over different types of property management, what property management companies do, and the benefits of professional management services. So, check out the video below to learn how you may benefit from a property management company.

Contents of This Article: 

What Is a Property Management Company?

A property management company is a third party that takes care of a portfolio of rental properties for a fee, usually monthly or yearly. Property managers in Washington, DC, handle several operational tasks, including maintenance, inspections, rental marketing, and all tenant communications. 

Depending on the company you choose to work with, a management company can handle all aspects of running a successful rental business. That way, property owners can direct their attention and resources to other things, knowing their rentals are in good hands. 

Types of Property Management

Just as there are several different property types, there are different types of property management companies. Each of them specializes in specific types of real estate. Some of the main types of property management include the following. 

  • Residential Property Management
  • Commercial Property Management
  • Industrial Property Management
  • Special-Purpose Property Management

Residential Property Management

This type of property management focuses on managing places where people live.


For instance, residential property management companies typically handle:

  • Single-family rental homes
  • Vacation rental homes
  • Townhouses
  • Condos
  • Apartments
  • Multifamily rental homes

Commercial Property Management

Commercial property managers handle different tasks than residential property managers. For instance, they manage properties used for business purposes. Some examples of commercial properties include the following.

  • Office buildings
  • Retail properties
  • Public accommodations like hotels
  • Co-working spaces

Industrial Property Management

Although the tasks may differ from those of residential properties, industrial buildings need proper management, too. Some examples of industrial properties include:

  • Warehouses
  • Manufacturing facilities
  • Distribution centers

Special-Purpose Property Management

Finally, there are several types of properties that don’t necessarily fit into the categories listed above. As such, special-purpose property management includes properties with unique or specialized purposes, including the following. 

  • Hotels
  • Resorts
  • Senior living communities
  • Sports arenas
  • Student Housing

What Do Property Management Companies Do?

Each type of property management has its own set of requirements and necessary tasks, depending on the property. However, most property management companies take on various responsibilities to ensure that rentals are well-maintained and profitable. Here are some of the main tasks that property management companies handle. 


  1. Rental Property Marketing
  2. Thorough Tenant Screening
  3. Move-In and Move-Out Reports
  4. Routine Property Inspections
  5. Rental Maintenance and Repairs
  6. Rent Collection and Financial Management
  7. Tenant Relations and Communication
  8. Legal Compliance

Rental Property Marketing

Property management companies have a large responsibility to limit vacancy time in rentals. As such, they use their extensive local market knowledge to create targeted advertisements. They craft compelling listings, utilize online platforms, and use effective advertising strategies to attract potential tenants. Their expertise in this area ensures that vacancies are filled promptly with well-qualified renters. 

Thorough Tenant Screening

One of the key strengths of property management firms is their ability to screen and select qualified tenants. After all, a thorough tenant screening process is an owner’s best defense against problematic tenants. As part of most tenant screening processes, they’ll conduct comprehensive background checks, verify rental history, and assess credit reports. These steps help ensure prospective tenants have a history of responsible renting, minimizing the risk of future issues.

Move-In and Move-Out Reports

Property managers are responsible for documenting the condition of a property during both the move-in and move-out phases. This detailed reporting helps in assessing any necessary repairs or deductions from the security deposit, ensuring a fair and transparent process for both tenants and property owners. Some of the move-in tasks include:

  • Drafting and signing legally compliant lease agreements
  • Inspecting and photographing the property with all parties present
  • Collecting the security deposit and first month’s rent
  • Giving tenants vital property and contact information
  • Providing keys to the property

On the other hand, some of the crucial move-out tasks include the following. 

  • Inspecting and photographing the property, as done in the move-in process
  • Providing tenants with a list of estimated damages
  • Returning the tenant’s security deposit, if applicable
  • Making any necessary repairs
  • Cleaning the property and preparing it for the next tenant

Routine Property Inspections

Aside from move-in and move-out inspections, regular, routine inspections are a huge part of property management. Many property managers conduct seasonal assessments to identify any maintenance or safety concerns, ensuring that the property remains in good condition and that tenants are adhering to the lease terms. 

Rental Maintenance and Repairs

Property managers are responsible for overseeing routine maintenance tasks. From cleaning to landscaping and minor repairs, they ensure the property is well-maintained. They also address any emergency repairs promptly. This helps maintain the property and ensures occupants are comfortable during their tenancy. 

Additionally, when a tenant has a maintenance or repair request, a property management company is the one to handle it. After all, rental owners aren’t always available to get to their property to make emergency repairs. So, they hire a property management company with the resources to handle them. 

Rent Collection and Financial Management

Property managers handle the crucial task of rent collection and implement efficient systems to ensure that rent is paid on time. For instance, they’ll send out reminders, process payments, and disburse them to rental owners. They also handle late rent payments, follow up with tenants, and may initiate eviction proceedings if necessary. 

Additionally, they provide property owners with accurate financial reports, giving them a clear overview of their property’s income and expenses. For instance, some of the things a property manager will likely handle while managing your property include the following. 

  • Accounting of all rent payments collected, including receipts
  • Monthly income and expense reports
  • Annual reporting of all financial statements, including a 1099 form
  • Documentation of any payments made on the owner’s behalf
  • Yearly tax information
  • Maintenance work orders and invoice receipts

Tenant Relations and Communication

Effective communication is crucial for all property management companies. After all, they serve as the primary point of contact for tenant inquiries, requests, or concerns.


Additionally, it’s important for property managers to be skilled in conflict resolution, as they mediate any disputes that may arise, striving to maintain a harmonious landlord-tenant relationship. 

Legal Compliance

Property management companies are well-versed in the legal intricacies of rental properties. They stay up-to-date with local, state, and federal laws and regulations, ensuring that the property is in full compliance. This expertise helps prevent legal issues and ensures a smooth and lawful rental business. 

Main Benefits of Professional Rental Management

No matter what type of real estate you own, most landlords can benefit from property management, especially if they own several properties. 

  • Reduced Vacancy Rates– Property managers work efficiently to fill vacancies promptly. Their marketing strategies, effective property showings, and streamlined application processes help minimize the time a property sits unoccupied. 
  • Quality Tenant Selection– Professional property managers ensure a smooth process for finding reliable and responsible tenants, leading to a smoother rental process. 
  • Expertise in Legal Compliance– Following Fair Housing Laws is crucial for rental businesses to avoid costly discrimination disputes. Property managers ensure your properties and practices are always in compliance, preventing potential legal issues. 
  • Time and Stress Management– Hiring property management frees up rental owners’ time and relieves them of the stress associated with day-to-day maintenance tasks. This is especially beneficial for owners with other commitments or those who live far from their rental properties. 
  • Maximizing Rental Income– Property managers work to maximize the return on investment for property owners. For instance, they may adjust rental rates or suggest improvements to increase property value. 

Find the Right Management Company Today

Owning rental properties takes a lot of time, work, and due diligence to ensure everything runs smoothly. That’s why many rental owners hire property management companies to help them with the day-to-day tasks of owning properties.

  Need More Advice? contact us today!

If you’re looking for a top-notch team to care for your rental properties, look no further than Bay Property Management Group. Our team of professionals can help you throughout the entire rental process, from marketing to tenant screening, maintenance, rent collection, and more. So, if you need rental management services throughout Baltimore, Philadelphia, Northern Virginia, or Washington, DC, contact BMG today!