5,500Units Under Management
Less Than 1% Eviction Rate
Avg. Time Rental Is on Market 23 Days

Top 5 Issues for Rental Owners and How to Handle Them

Rental owners know that managing and maintaining properties requires you to take on several responsibilities at once. However, if you don’t handle them properly, you could land yourself in financial or legal trouble. As such, it’s crucial to prevent future issues and handle them quickly once they occur. Read along as we go over the top five issues for rental owners and tips for handling them responsibly. 


Contents of This Article: 

5 Common Issues for Rental Owners

Owning rental properties is extremely rewarding, as they can provide significant cash flow and passive income. However, landlords have several responsibilities and may face some issues while managing tenants and properties. Without a Washington DC property management team, landlords must face these problems independently. That said, some of the most common issues for rental owners include the following:

  1. Disputes With Tenants- Tenant disputes are one of the most common issues for rental owners. Whether there’s a lease agreement discrepancy or a maintenance issue, it’s essential to handle disputes respectfully.issues-landlords-face
  2. Tenant Turnover- High tenant turnover rates can deplete your rental income–fast. When you lose one tenant, you have to cover expenses for that rental until you find a new one. Then, to find a new occupant, you must spend time and money inspecting, marketing, and showing the property.
  3. Late Rent Payments- Late payments can also slow your rental income and build frustration. If you consistently have tenants paying late, it could take a toll on your business.
  4. Maintenance Issues- Maintaining properties is a huge responsibility when you own rentals and house tenants. However, maintaining several rentals at once is not an easy task. As such, some landlords face maintenance issues while trying to keep up with every property and tenant request.
  5. Lack of Organization- Another major issue for rental owners is lack of organization. You likely deal with a lot of paperwork, making it easy to become disorganized. However, keeping documents stored properly is important to avoid legal trouble and ensure compliance.

Tips for Handling Tenant Disputes

The best way to avoid landlord-tenant disputes is to prevent them from happening in the first place. Property managers or owners can do this with a strong, solid lease agreement. Within the lease, you should outline your expectations and responsibilities for you and your tenant regarding your property. 

For instance, include your expectations regarding noise, maintenance requests, on-time rent payments, and more. Then, when disputes arise, you can refer to the lease to remind tenants of the terms they agreed to. If there’s a conflict between two tenants regarding noise, talk to both parties, document the problem, and work with them to solve it. Remember to handle these situations effectively, respectfully, and fairly.

Best Ways to Reduce Tenant Turnover

Tenant turnover is a major issue for rental owners. After all, your goal as a landlord is to keep your properties occupied and profitable. However, if you’re not leasing to the right tenants, you may experience higher-than-usual tenant turnover rates.


The best ways to reduce tenant turnover and keep quality tenants in your rentals include the following: 

  • Make Periodic Upgrades to Your Property
  • Implement a Good Tenant Screening Process
  • Set Rental Rates and Increases Fairly

Knowing why your tenants want to leave is an excellent start to reducing tenant turnover. For example, if you have consistent maintenance issues or low-quality amenities, your tenants may leave and upgrade to a more enticing rental. 

That said, regular improvements to your property can avoid inconvenient maintenance problems and keep your rental up-to-date. Additionally, setting fair rental rates and only making increases when necessary can keep good tenants in your rentals. 

How to Avoid Late Rent Payments

Continuous late rent payments are incredibly frustrating and could even be detrimental to your rental income–especially if it becomes a habit. Therefore, if tenants are paying rent late, it’s crucial to reiterate your property’s late fee policy. After all, clear, concise communication is the best way to avoid late payments. 

Start by telling prospective tenants about late fees and your rent payment policy during the tenant screening process. For example, if it’s due by the first of every month, make sure that it’s clearly outlined in the lease agreement. Additionally, you’ll want to state penalties and fees for late payments clearly throughout the lease agreement, so your tenants fully understand your policy. 

If you collect rent online, you may be able to set up an automatic late fee system if payments are late. Furthermore, with some rent collection software, you can send out rent reminders to avoid late payments, to begin with. 

Implementing Quality Maintenance

Maintenance is one of the most critical yet time-consuming parts of owning rental properties. If you have disorganized maintenance procedures can majorly affect your rental business. For instance, landlords are responsible for staying up to date with building codes, trash and sanitation, utilities, safety and security, and taking care of common areas. 


Your job as a rental owner is to protect your tenant’s safety by adhering to local building codes. Providing smoke and carbon monoxide detectors and offering accessibility to tenants with disabilities is a requirement for landlords. 

Additionally, you’ll want to have proper maintenance procedures in place. If a tenant has an issue with one of your rentals, make sure they know how to request a repair or report a problem. Then, if you or your property managers receive a maintenance request, make sure you communicate with tenants and solve it as soon as possible. 

Become an Organized Rental Owner

Landlords are busy people. Managing several rental properties at once requires a ton of paperwork and processes that landlords must organize properly. 

Disorganization can cause a number of problems, including a lack of productivity and potential compliance issues. As such, you’ll want to have procedures in place to ensure good organization. For instance, it’s important to document everything and keep files separate for each property. 


Property management software can also help keep digital documents stored safely and efficiently. While you’ll still need physical documentation, online storage can free up space and be easier to access. 

Without good organization measures, you could be wasting time and potentially in a lawsuit. That said, one of the best ways to stay organized is with a professional property management team. 

Avoid Issues With Property Management

Comprehensive property management is one of the best ways to avoid several issues for rental owners. A good property management team can handle all of your rental business issues with ease. Additionally, they can take the stress out of owning rentals by taking care of all your business needs for you. 

Need More Advice? contact us today!

If you need a full-service management team for your rental business, look no further than Bay Property Management Group. Our team of qualified professionals can handle any aspect of your business, from marketing rentals to collecting rent payments and everything in between. Contact BMG today to learn more about our comprehensive services and how we can help your rental business succeed.