At Bay Property Management Group, we are property management professionals focused on customer service. Furthermore, our goal is to make property ownership both a pleasurable and profitable experience for our clients. We know that our success is due to our awesome team members and how they each contribute something special to our property management company.
Therefore, we are initiating our Employee Spotlight to help you get to know more about our talented employees and how their unique backgrounds and expertise help us stay a “cut above the rest.” Today, we are proud to introduce Fran Dilworth, Lead Maintenance Technician for Bay Property Management Group, in our Philadelphia office. Read on to discover all about Fran, his professional background, and what he enjoys most about working here at Bay Property Management Group.
Meet Fran Dilworth, Lead Maintenance Technician
Fran brings a varied background and extensive experience to his current role is as the Lead Maintenance Technician for Bay Property Management Group Philadelphia. Before joining the team 3 years ago, Fran owned a landscaping company and worked as a tech and building supervisor for multi-family properties. His industry, business, and customer service expertise help him throughout his daily tasks. Besides handling repairs and inspections, some of Fran’s responsibilities are to ensure the daily and weekly schedule is completed in order and write up daily invoices for processing.
A Day in the Life of the Lead Maintenance Technician
Fran enjoys the chance to interact with residents, and his role allows him to be front and center, making repairs and handling tenant maintenance concerns. For Fran, the day starts early, and he is out the door by around 6:45 am. From there, he spends his day assessing maintenance concerns, picking up supplies, and making repairs. Once one job is complete, Fran draws up the invoice and heads off to the next job. When asked what his favorite part of his job was, Fran responded:
“I appreciate the flexibility of working on my time and starting early/ending early. This is an easy company to work for without micro-management. I love the satisfaction of seeing a job through to completion.”
Why Fran Loves Bay Property Management Group
According to Fran, what sets Bay Property Management Group apart is the people. BMG is full of honest, hardworking professionals who work together to provide both owners and tenants with the best possible experience. His best piece of advice for those considering this field is to be honest, and communicate. As a maintenance technician, communicating with tenants to schedule and complete repairs is essential. While no one likes when things break down, proper communication can reassure tenants that everything is being cared for.
Getting to Know Fran Outside of the Office
- When you are not in the office, what do you like to do? – Shoot pool, hunt, cut grass, and make money.
- What is something off of your bucket list? – Visit Louisiana and go to Bourbon St.
- If you could meet anyone, living or dead, who would you want to meet and why? – Jennifer Gardner
- What is the best book you have ever read? – Moby Dick
- If you could dis-invent one thing, what would it be? – Covid-19
- What is your favorite food? – Italian dinner with Chicken Parmesan
- Which three words best describe you? – Loyal, Consistent, and Honest
Bay Property Management Group Philadelphia is a full-service property management company here to help you with all your residential and multi-family property needs. Our business is strictly property management, so our specialization enables us to serve you better. Contact BMG today to learn more about our property management services and speak to one of our fantastic employees like Fran.
