At Bay Property Management Group, we are property management professionals focused on customer service. Furthermore, our goal is to make property ownership both a pleasurable and profitable experience for our clients. We know that our success is due to our fantastic team members, and how they each contribute something special to our property management company. Therefore, we are initiating our Employee Spotlight to help you know more about our talented employees and how their unique backgrounds and expertise allow us to stay a “cut above the rest.”
So, we are proud to introduce Emma Loftus, Director of Leasing for BMG Baltimore. Read on to discover all about Emma, her professional background, and what she enjoys most about working here at Bay Property Management Group.
Meet Emma Loftus, Director of Leasing
Emma brings an extensive and varied background to her role at Bay Property Management Group. After attending Marlboro College, where she studied cultural history and Middle East studies, Emma worked in nonprofit development. Additionally, she utilized her skills in fundraising, grant writing, and working with donors to meet the needs of their city. After living in Vermont, Seattle, and now Baltimore – Baltimore is her favorite city yet! Emma started with Bay Property Management Group as a leasing agent, further honing her experience and stellar customer service skills before accepting the Director of Leasing position several months ago.
A Day in the Life of the Director of Leasing
Emma has many roles but primarily oversees the leasing department to ensure that all properties lease efficiently, and we find the perfect fit for each home. Her days are consumed by marketing preparation, research, strategizing with agents, and spreadsheets – lots of spreadsheets. She uses all tools at her disposal to highlight properties and make them stand out to catch the eyes of potential renters. When asked what her favorite part of her job was, Emma responded:
“Hands down being a part of the process that gets people into their new home – a space that they will enjoy and live their lives in. And working with our amazing team of agents.”
Why Emma Loves Bay Property Management Group
According to Emma, what sets Bay Property Management Group apart is always looking toward the future. Bay Property Management is continuously researching ways to provide more ease and efficiency for our clients, whether they be tenants, owners, or trusted vendors. Her best piece of advice for those considering this field is to be willing to learn new things continually. This industry is always changing (which makes it fun to be a part of), so be ready to take in a lot of new information all the time.
Getting to Know Emma Outside of the Office
When you’re not in the office, what do you like to do?
- Hike with my dog, climb at EarthTreks, camp, travel, spend entire days at museums, visit my sisters in New York, read outside in different parts of our beautiful city, try new restaurants/bars, and generally waste tons of time with my friends.
Name something off your bucket list.
- Sail the Nile River from Aswan to Luxor, Egypt.
If you could meet anyone, living or dead, who would you want to meet and why?
- Hedy Lamarr. I’d be fascinated to know how a person becomes as dynamic as she was, as she was inventing complex technologies while navigating fame from her acting and performing.
What is the best book you have ever read?
- All That is Solid Melts Into Air by Marshall Behrman. Suitable for anyone interested in modernization, industrialization, and their social and economic impacts in an urban context.
If you could dis-invent one thing, what would it be?
- I’ll go with the obvious one – smartphones.
What are three words to describe yourself?
Bay Property Management Group Baltimore is a full-service property management company to help you with all your residential and multi-family property needs. Our business is strictly property management, so our specialization enables us to serve you better. Contact BMG today to learn more about our Baltimore property managers and speak to one of our fantastic employees like Emma.